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Justin Robbins

Justin Robbins

Customer Experience Keynote Speaker

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Insights and Ideas for Customer Experience Leaders

Justin’s latest articles, videos, interviews, and resources at your fingertips.

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Coaching & DevelopmentInterviews

Is Employee Apathy A Solvable Problem?

Have you ever wondered if customer service workers are wired with a predisposition for apathy? I don't believe it to be true but, given the turnover rates often associated with the work, it could be an easy myth to believe.

Career Development

Your Contact Center Job Is Preparing You For A Promotion

Find out how your contact center experience is the perfect launching pad for future career growth.

Customer Service

How To Up-skill Frontline Customer Service Workers

Step into a future where your frontline customer service isn't just a necessity, but your most vital strategic asset.

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justin@justinmrobbins.com

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